Contact
Tell us the person, we'll tell you the piece
Describe who the gift is for and what they are like. We will come back with two or three options and the reason each one fits. We will also talk you out of it if we think it is wrong — that happens more often than you would expect.
Response time
Usually within one working day. Often within a few hours.
Mon–Fri, 9am–6pm GMT+8
Before you write
A few questions come up constantly, and the answers are quicker here than by email:
- Where is my order?Track it instantly with your order number and email.
- What size should I order?Full measuring guide with conversion tables.
- Is it really 925 silver?How we hallmark and what we test for.
- How do I clean it?The polishing cloth is most of what you need.